GP Patients’ Most Common Questions

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HGP – Our answers to patients’ most common questions on Vimeo

Herefordshire General Practice has released a new video that tries to answer the most common questions and concerns that patients raise with their GP Receptionists.

These are:

  • Why do receptionists decide who I can and can’t see?
  • I want to see someone face-to-face – how is it right that I can’t get an appointment for weeks?
  • Why do you keep taking on more patients when you can’t manage the ones that you have already?
  • What’s wrong with me commenting about my GP practice on social media if I have a point to make?