Please be aware that all calls are recorded for training and monitoring purposes.
Urgent appointments
To request an urgent appointment for today:
- Phone us on 01782 746898 Monday, Tuesday, Wednesday & Friday from 8am to 6pm and Thursday 8am – 1pm.
- Visit the surgery and speak with a receptionist, Monday, Tuesday, Wednesday & Friday from 8am to 6pm and Thursday 8am – 1pm.
When you get in touch with the surgery, our reception team will ask you for a reason for the appointment or any symptoms you may have. This enables us to offer you the most appropriate help or appointment. The information you share with our reception team is strictly confidential.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To book a routine appointment:
- Phone us on 01782 746898, Monday, Tuesday, Wednesday & Friday from 8am to 6pm and Thursday 8am – 1pm.
- Visit the surgery and speak with a receptionist, Monday, Tuesday, Wednesday & Friday from 8am to 6pm and Thursday 8am – 1pm.
- Use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
- Use our online consultation form
Monday, Tuesday, Wednesday & Friday from 8am to 6pm and Thursday 8am to 1pm. We will respond within two working days.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you. You may be offered an appointment outside of normal opening hours and this may be at another surgery / place.
Your appointment
However you choose to contact us, we may offer you a consultation:
- By phone
- Face to face at the surgery
- On a video call
Cancelling or amending your appointment
To cancel or amend your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Using Patient Access online
- Phone us on 01782 746898, Monday to Friday from 8am to 6.00pm and use our Check & Cancel service
- Reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, or by video call
- If you need an interpreter
- If you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will do a home visit. Please call us on 01782 746898 to get booked in. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice before 10am. In general, home visits are scheduled between 11am and 2pm.