Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 01782 980 000, Monday to Friday from 8am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6:30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
- Patients can use this form to tell us about their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
- For urgent queries please contact the surgery on the phone or by visiting your local site.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
SystmOnline
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – SystmOnline
- reply CANCEL to your appointment reminder text message
Non-urgent advice: If you need help when we are closed
Call 111 if you need help for a child under 5. Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling 01782 980000 before 10:00 am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.