Appointments

Appointments

To request a same day urgent appointment (Monday to Friday):

For routine appointments you can call at any time, during normal surgery hours.

We have several lines into the Practice but only 3 telephones. It may seem at time that you can’t get through but you are held in a queue and your call is answered in rotation.

Non-urgent advice: Please note

Appointments can be pre-booked for at least a month in advance.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

Please cancel any unwanted appointments

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Enhanced Access Appointments

 Available Monday to Friday, 6:00 pm to 8:00 pm and at the weekend. To book speak to a member of the reception team.

Home visits

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am.

Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.