Ordering repeat prescriptions
Repeat prescriptions are issued at the discretion of the doctor for patients with a stable medical condition.
The easiest way to order repeat prescriptions is:
- using your NHS account (through the NHS website or in the NHS App)
This account shows you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery, Monday to Friday from 8am to 6.30pm
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
We ask for 48 hours notice for a repeat prescription as each request has to be checked and signed by the relevant doctor.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am on 0121 373 0056
Medication reviews
The doctor may ask for a surgery of telephone consultation for your medication review.
It is in your own interest and safety for you to attend these medication reviews if you have not done so within the last 3 to 6 months. It is unlikely that a prescription will be repeated if the patient has not been seen within this time period.
Prescription charges
Prescription charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line: 0845 850 0030
- Buy a NHS Prescription Prepayment Certificate (PPC)
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
