Stay Well This Winter
Non-urgent advice: We’re here to help you stay well this winter
Some important information from the NHS to help you stay well this winter.
Help us Help You – Your health matters
We’re here to help you stay well this winter.
Winter conditions can be bad for our health, especially for people aged 65 or older, and people with long-term conditions such as heart or kidney disease, COPD (including emphysema and chronic bronchitis), asthma or diabetes.
Being cold can raise the risk of increased blood pressure, heart attacks and strokes.
The cold and damp weather, ice, snow and high winds can all aggravate any existing health problems and make us more vulnerable to respiratory winter illnesses. But there are lots of things you can do to stay well this winter.

Warning advice: NHS Volunteer Responders
NHS Volunteer Responders offer help to people who are self-isolating because they have COVID-19, or because they are avoiding public places because of this virus. If you don’t have other support you can get help for a four-week period to collect your shopping and prescriptions or to top up your energy meter (please note that you will need to pay for the shopping and energy credit). You can also arrange for a volunteer to ring up for a friendly chat. If you need help call 0808 196 3646.
Also available by textphone or Relay UK on 18001 0808 196 3646.
Six things we recommend you do:
- Make sure you get your flu vaccination.
- Come forward for your COVID-19 booster when offered.
- Keep your home at 18°C (65°F) or higher if you can.
- Take advantage of financial schemes and discounts to help you pay for heating.
- Contact NHS 111 online or by phone if you are worried about any symptoms.
- Look out for other people who may need a bit of extra help over the winter.
Where to go for the right medical help
Dial 999 for life-threatening emergencies
You can text the emergency services on 999 but you need to register your phone in advance. To find out more go to emergencysms.org.uk
Contact NHS 111
If you need medical help fast or think you need to go to an Emergency Department (A&E) use NHS 111 first – online at 111.nhs.uk or by phone – to get clinical advice or direction to the most appropriate services for treatment.
This service is also available by textphone or Relay UK on 18001 111 and NHS 111 BSL interpreter service via www.nhs.uk/111
GP, Pharmacy and www.nhs.uk
For all other health needs, contact your pharmacy or GP practice. You can also access NHS advice and information at www.nhs.uk
A reminder of NHS 111 and 119 services
If you have symptoms of coronavirus, get tested as soon as possible; apply via www.nhs.uk/coronavirus, or call 119. The service is also available by textphone or Relay UK on
18001 119 and NHS 119 BSL interpreter service atwww.signvideo.co.uk/nhs119
If you are worried about your symptoms, use the NHS 111 coronavirus service at 111.nhs.uk/covid-19 or contact 111 if you cannot get help online.