Join Our PPG
A Patient Participation Group (PPG) is a group of volunteer patients, carers and sometimes practice staff who work together to improve services and communication at a GP Practice. These groups help ensure the practices meets the needs of its patients and provide a link between the practice and wider population.
Roles & Responsibilities
Patient feedback: PPGs collect feedback from patients about their experiences with the practice, identifying areas for improvement
Communication: They act as a bridge between the practice and patients informing patients about changes to services and promoting health awareness.
Service development: PPGs can be involved in shaping new services such as digital health tools or helping to address issues related to long-term conditions
Community engagement: some PPGs also work to connect patients with relevant community services or resources.
Benefits of a PPG
Improved patients experience: PPGs can lead to a better communication, more responsive services and a more patient-centred approach to healthcare.
Enhance practice efficiency: by providing feedback and suggestions, PPGs can help practices streamline their processes and improve quality of care.
Increased patient involvement: PPGs cab empower patients to take a more active role in their own health care and in the overall functioning of the practice.
Stronger community ties: PPGs can help practices better understand the needs of their local community and connect patients with relevant support services.
We therefore are asking for your help to achieve the above aims. Interested? Please contact:
Contact name: Elaine Millard or Yvonne Graves
Email: Clinicalinfo.m91026@nhs.net
Telephone: 0121 568 4300
Or complete the online form by clicking on the button shown below.
If you prefer, you can download the sign-up form, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.
We aim to acknowledge your request within a few days.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
What is the Patient Participation Group or PPG?
A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.
Why should I join?
You have been to the surgery as a patient, parent, carer or friend.
Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.
You will also gain a better understanding of the NHS, and gather feedback from other patients.
How often does the Patient Participation Group meet?
We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings then don’t worry – you can still be part of our virtual group.
Who manages the mailing list for the PPG?
The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.