Repeat Prescriptions

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Ordering Repeat Prescriptions

Repeat prescriptions may be ordered in 3 ways:

  • Online
    The NHS app, or your NHS account, can be used to order repeat prescriptions. They will also show your medication and dosage information to allow you to choose the one you need.
  • In Person
    Please complete a prescription request form and drop it off or post it to the surgery, Monday to Thursday, 8.00am to 6.30pm & Friday, 8.00am to 12.00pm. Please only order medications that you need. We don’t take repeat prescription requests over the phone or email.
  • Submit an online request
    We will respond when we are open (Monday to Thursday, 8.00am to 6.30pm & Fridays, 8.00am to 12.00pm).

Non-urgent advice: Patient Notice

Please allow 48 hours for repeat prescriptions.

Collecting your Prescription

You will need to choose a pharmacy to collect your prescriptions from, we call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • Online
    Online, on the app or website where you order repeat prescriptions
  • In Person
    At your GP practice
  • Pharmacy of your choice
    At any pharmacy that accepts repeat prescriptions

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. If you do not have one nominated your prescriptions will be sent to your nearest pharmacy.

For some medications, the prescription must be printed off and taken to the pharmacy in person. You will be notified if this is the case for your prescription.

Questions about your Prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions about medicines you can buy without a prescription.

If you have a question about your prescription:

  • Submit an online request
    Fill in the form for a prescription query. We will respond when we are open Monday to Thursday, 8.00am to 6.30pm & Friday, 8.00am to 12.00pm.
  • Phone
    Phone us Monday to Thursday, 8.00am to 6.30pm & Friday, 8.00am to 12.00pm.

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.

You can do this in three ways:

  • Submit an online request
    Use the online form Monday to Thursday, 8.00am to 6.30pm & Friday, 8.00am to 12.00pm to request an appointment. We will respond within 48 hours when we are open. We are open Monday to Thursday, 8.00am to 6.30pm, & Friday, 8.00am to 12.00pm.
  • Phone
    Phone us Monday to Thursday, 8.00am to 6.30pm & Friday, 8.00am to 12.00pm.
  • Visiting the surgery and speak with a receptionist
    We are open Monday to Thursday, 8.00am to 6.30pm & Friday, 8.00am to 12.00pm.

Prescription Charges

Find out more about prescription charges on nhs.uk.

About Pharmacists

Pharmacists are qualified healthcare professionals, they can offer advice on minor illnesses, such as:

coughs

colds

sore throats

tummy trouble

aches and pains

They can also advise on medicine that you can buy without a prescription

Find a pharmacy – NHS (www.nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

What to do with old medicines

If your medicine is out of date do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy.

Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.