Monday to Friday our telephone lines (01606 544644) are open from 08:00 am – 18:30 pm.
Between the hours of 08.00am and 11.00am, calls will only be taken for emergency on the day appointments only. If you require an urgent appointment for an acute medical emergency you can either choose to have a telephone consultation with a clinician or you may be offered an urgent appointment with a clinician on the day you are calling.
Emergencies take priority at all times, so be prepared for unavoidable delays.
Call Back Service
If our phone lines are very busy, you will be asked if you would prefer to use our ‘Call Back Service’. This will allow you to hold your place in the queue and once it comes to your position, our telephone system will automatically call you back and put you through to one of our reception team.
Consulting Times
Doctors’ Consulting Times from 1st January 2024
Please can it be set out as the following:
| Monday | Tuesday | Wednesday | Thursday | Friday | |
| Dr S Kemsley (F) | Morning & Afternoon | Morning & Afternoon | |||
| Dr J Griffiths (M) | Morning & Afternoon | Morning & Afternoon | |||
| Dr C Oxley (F) | Morning & Afternoon | Morning & Afternoon | Morning & Afternoon | ||
| Dr O Mahmoud (M) | Morning & Afternoon | Morning & Afternoon | |||
| Dr H Holmes (F) | Morning & Afternoon | Morning & Afternoon | |||
| Dr C Brocklesby-White (F) | Morning & Afternoon | Morning & Afternoon | Morning & Afternoon | ||
| Dr G Herdman (M) | Morning & Afternoon | Morning & Afternoon | Morning & Afternoon | ||
| Dr M Humphreys (M) | Morning & Afternoon | Morning & Afternoon | Morning & Afternoon |
When We Are Closed
NHS 111
This service will operate from 6.30pm – 8.00am on weekdays and 24 hours at weekends and on Public Holidays.
To access this service ring 111 where an assessment will be made by an experienced Triage Nurse. You will then be either given advice over the telephone, a home visit, an appointment at Northwich Infirmary NEW Centre or Leighton Hospital, or referred to a Community Pharmacist or other services.
EMERGENCIES
If you have an emergency and if a Doctor is not available immediately, please make use of the EMERGENCY AMBULANCE SERVICE by dialling 999.
For urgent problems during surgery hours, please telephone 01606 544644. Surgery hours are between 8.00 am and 6.30 pm on Monday to Friday. In an emergency outside the surgery hours, please telephone 111 between 6.30 pm and 8.00 am, or the surgery number where you will automatically be put through to ‘Out of Hours’.
NHS Direct
In the case of urgent need when the practice is closed you can call NHS 111 and speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Practice Half Day Closures
On these days the practice closes for dedicated learning time. The morning surgery is running as normal and we close at 1pm and reopen at 5pm.
2024 dates:
- 14 February 2024
- 19 March 2024
- 9 April 2024
- 15 May 2024
- 4 June 2024
- 17 June 2024
- 17 July 2024
- 3 September 2024
- 16 October 2024
- 5 November 2024
In case of an emergency please phone NHS 111 on 111.
Other Services and Information
