Urgent appointments
To request an urgent appointment for today (Monday to Friday):
- Phone us on 01928 711911, Monday to Friday from 8:30am to 6.30pm
- Visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6:30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment:
- Use our Online GP Appointment System – Patient Access
- Phone us on 01928 711911, Monday to Friday from 10:30am to 6.30pm
- Visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6:30pm
- Use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- By phone
- Face to face at the surgery
Cancelling an appointment
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
- Using the GP online system – Patient Access
- Phone us on 01928 711911, Monday to Friday from 8:30am to 6.30pm
- Reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. If you do need a home visit, please call between between 8:30am – 10:30am.
You may only ask for a home visit if you are housebound, palliative or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind. The receptionist will need to ask you for suitable details as this helps the doctor to plan his home visits.
You can also be visited at home by a community nurse if you are referred by your GP. You may also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.