Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • Use our Online GP Appointment System – Patient Access

Patient Access

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  • Phone us on 01928 567404, Monday to Friday from 8:30am to 6pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

Non-urgent advice: Please Note

You are able to book a GP appointment up to 4 weeks in advance.

To request a routine appointment in the next 4 weeks:

  • Use our Online GP Appointment System – Patient Access
  • Phone us on 01928 567404, Monday to Friday from 8:30am to 6pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6pm
  • Use your NHS App (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • By phone
  • Face to face at the surgery

Appointments by phone can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone or face-to-face
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

Please telephone between 8.30am and 11.00am, Monday to Friday.

Please tell the receptionist that you would like a home visit, preferably giving the reason so that the doctors can assess the urgency of the calls. You can dial the main surgery number 01928 567404 or during busy times you can direct dial 01928 842515.

All patients over the age of 75 and if clinically appropriate have the right to request a consultation in their own home/place of residence.

Please remember that a more complete and effective consultation can be done in the surgery with the benefits of our modern equipment and help of our nursing staff, therefore please try to attend the surgery where possible.

Thank you for your co-operation.