Pro-active
We believe that the best way to ensure a healthy community is by being pro-active and focusing on prevention. Our commitment to preventive care is reflected in our comprehensive approach, which includes education, screenings, health checks and vaccinations.
We proudly participate in national vaccination and screening programmes, ensuring that our patients are protected against preventable diseases.
Our chronic disease management services are designed to help patients maintain optimal health and prevent complications and we consistently achieve excellent QOF performance, demonstrating our dedication to high-quality care.
Through our health campaigns, we educate and empower our community to make informed health choices. We also offer NHS health checks to help spot issues early and provide timely interventions. By prioritising prevention, we strive to create a healthier future for everyone in Whitby.
Join us in our mission to promote wellness and prevent illness, because your health is our priority.
We proudly participate in national vaccination and screening programmes, ensuring that our patients are protected against preventable diseases.
Our chronic disease management services are designed to help patients maintain optimal health and prevent complications and we consistently achieve excellent QOF performance, demonstrating our dedication to high-quality care.
Through our health campaigns, we educate and empower our community to make informed health choices. We also offer NHS health checks to help spot issues early and provide timely interventions. By prioritising prevention, we strive to create a healthier future for everyone in Whitby.
Join us in our mission to promote wellness and prevent illness, because your health is our priority.
Accessible
We want access to our services to be simple and timely for all our patients, which is why we are committed to ensuring that healthcare is not only available but easily accessible.
This means reducing barriers to care through offering flexible appointment times, empowering patients to make appointments in different ways and keeping our communication clear and simple.
Patients can book appointments over the phone, by voicemail, online or by walking into the surgery. We also offer pre-bookable appointments on the NHS app and offer evening accessibility to a GP during our enhanced access hours every Wednesday evening until 8pm.
We offer appointments with language line, sign language and hearing loop and have invested in technology to enable our website to translate into multiple languages.
Located in the heart of the community, we provide a daily home visiting service , Care Home visiting service and host a multi-disciplinary team of clinicians to meet a wide range of healthcare needs.
Join us in our mission to break down barriers and provide care that is truly accessible to everyone.
This means reducing barriers to care through offering flexible appointment times, empowering patients to make appointments in different ways and keeping our communication clear and simple.
Patients can book appointments over the phone, by voicemail, online or by walking into the surgery. We also offer pre-bookable appointments on the NHS app and offer evening accessibility to a GP during our enhanced access hours every Wednesday evening until 8pm.
We offer appointments with language line, sign language and hearing loop and have invested in technology to enable our website to translate into multiple languages.
Located in the heart of the community, we provide a daily home visiting service , Care Home visiting service and host a multi-disciplinary team of clinicians to meet a wide range of healthcare needs.
Join us in our mission to break down barriers and provide care that is truly accessible to everyone.
Compassionate
Patients are at the heart of everything we do; and there’s no better way to demonstrate this than with compassion. We believe in treating the whole person, not just the symptom or disease. Our approach ensures that patients are treated holistically; often signposting patients to additional support, local services and secondary care, specialist services.
We foster a positive culture with regular Clinical, MDT, safeguarding and leadership team meetings. We offer 15-minute appointments as standard, so we can listen and respond to our patients in a timely manner. We also make extensive use of social prescribing to support our patients’ overall well-being and connect them or their loves ones to local services.
We treat every patient with warmth, empathy, and respect, understanding that each person’s health journey is unique, and our excellent, well-trained staff are committed to providing the highest standard of care. We value feedback and regularly gather insights from our periodic surveys, and we consult key community stakeholders and groups about our plans and performance.
We also have a team of dedicated care-coordinators, who respond and support our most vulnerable patients. In addition, we are a recognised GP Practice with the Carers Alliance, Veterans in mind and a Gamble Harms accredited practice.
Join us in our mission to put patients at the heart of everything we do and show compassion to everyone.
We foster a positive culture with regular Clinical, MDT, safeguarding and leadership team meetings. We offer 15-minute appointments as standard, so we can listen and respond to our patients in a timely manner. We also make extensive use of social prescribing to support our patients’ overall well-being and connect them or their loves ones to local services.
We treat every patient with warmth, empathy, and respect, understanding that each person’s health journey is unique, and our excellent, well-trained staff are committed to providing the highest standard of care. We value feedback and regularly gather insights from our periodic surveys, and we consult key community stakeholders and groups about our plans and performance.
We also have a team of dedicated care-coordinators, who respond and support our most vulnerable patients. In addition, we are a recognised GP Practice with the Carers Alliance, Veterans in mind and a Gamble Harms accredited practice.
Join us in our mission to put patients at the heart of everything we do and show compassion to everyone.