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Prescriptions:
Repeat – A repeat prescription is a prescription that allows you to get your regular medication without needing to see your doctor each time.
Acute – An acute prescription is a prescription for short-term or one-off medication, usually given to treat a sudden illness or condition.
You can request an acute item which you have had in the past 12 months, but you must note this request in either your NHS app or on your prescription slip.
The repeat prescriptions service cannot be used to request new medication, changes to medication or acute prescriptions not previously taken. For any of these changes you must speak with your doctor.
You can request a repeat prescription in one of the following ways:
- The NHS App/NHS Online – The NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet.
- Voice Connect – This is a Telephone service for patients who don’t have access to online services or a smartphone.
- Patient Access Online – Click here to use the online system
- Prescription post box – This service is only available for patients who cannot order any other way. You can write your request and post in the prescriptions letterbox (located in the surgery hallway next to the patient lift).
NHS Login
Non-urgent advice: Patient Notice
Please remember to put your requests in early as we require 3 working days for prescriptions to be processed, excluding weekends and Bank Holidays. Any problems please telephone the surgery.(please be aware that your pharmacy may then require additional time to prepare your prescription).
HRT Pre-Payment Certificate
The Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- You’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- Your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- A 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
About Pharmacies
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.90
- 3-month PPC: £32.05
- 12-month prepayment certificate (PPC): £114.50
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0300 330 1341
- General Public – Buy or renew online
What if the medication I want is not on repeat?
If the medicine you need isn’t listed as a repeat prescription, you’ll need to request it as a one-off (acute) prescription. How to request:
- Use your GP’s online form or the NHS App (choose “Request new medication”).
- Call or visit your GP surgery.
Your doctor will review the request before approving it. If you need this medicine regularly, ask your GP if it can be added to your repeat list.