Appointments

Request an appointment

To request an appointment:

  • phone us on 01925 230022, Monday to Friday from 8am to 6.30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6pm
  • use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
  • use Patchs

When you call to request and appointment our reception team will ask for a brief reason for the appointment. They have been trained to do this and they are acting on the doctors instructions to obtain the appropriate information. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

Telephone Advice

If you wish to speak to the doctor or nurse for advice, please telephone the receptionist to ask the for a telephone consultation.

Cancelling or changing an appointment

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • phone us on 01925 230022, Monday to Friday from 8am to 6.30pm

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone or face-to-face
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

We do prefer to see you in surgery where we have greater facilities, but if you are too ill, or your condition prevents you from attending, you can request a home visit. Home visits will only be agreed if the GP thinks your condition requires it.

Please tell the receptionist the details of your illness to enable the doctor to attend the most urgent patients first.

Please note lack of transport is not a reason for a home visit