Latest Feedback Responses

November 2025

I didn’t have to wait long for an appointment, I was given time to explain my problems and was listened to.

Very helpful staff two appointments at the same time save coming twice thank you.

Excellent and professional help and always friendly and helpful.

Everyone in the Wrenbury practice is so caring.

The doctor was very kind and concerned. The receptionist was professional and VERY helpful !

October 2025

All medications were reconsidered and my concerns answered. Friendly and professional assessment . I was seen promptly.

I have to give blood samples a couple of times a year and this was a 10/10.

I was listened to and given several options for treatment.

Ease of making an initial and subsequent appointments. Thorough examination with GP and didn’t feel at all rushed.

September 2025

Thorough and empathetic support and advice and flexible help with a blood test required for ongoing treatment.

Quick efficient service and answers all questions. Advise to further speed up treatment schedule.

Didn’t have to wait long for my appt and the care was good.

The whole team are dedicated to looking after the patients.

Always helpful nothing is ever a problem.

A very thorough consultation with a lovely GP trainee, including a phone follow up.

August 2025

Staff always polite and deal with things swiftly and you can always get an appointment. Brilliant service

Professional consultation as always – clear explanation and advice – timely appointment

Quick efficient service and answers all questions. Advise to further speed up treatment schedule

I was happy with the way it was a friendly, businesslike conversation manner.  Outcome was useful, aided by a well- prepared nurse. Thanks for all you do.

The GP was very thorough in examination and tests and more importantly listened very carefully to all my symptoms and concerns

I arrived later than my appointment because of road closure and bridge closure and was taken immediately with a smile

Friendly staff, seen quickly.

July 2025

Never had difficulties getting a doctors appointment or organising a medical review. Staff are always friendly.

Easy to get an appointment. Doctor was interested and very helpful. As always at this superb example of a surgery. So lucky to live here.

Having moved from an area where you had to wait weeks for a doctor’s appointment Wrenbury is amazing.

Never wait more than 2 minutes for phone to be answered. Any appointments I have attended are always on time. My requests for repeat prescriptions sorted same day absolutely excellent service.

I got an appointment the same day, the doctor was excellent and thorough. What more can you ask for?

As the GP was not there I had to wait 20 mins to see a locum.

June 2025

The Dr was kind, empathic and professional.

Good communication and as usual ,high standards of care. (Thank you).

I was seen promptly and recent test results were explained professionally and clearly.

Always quick to answer the phone in a very pleasant & helpful manner. Also prompt appointments. The pharmacy excellent.

The nurse was running on time, very friendly and professional.

I needed an appointment quickly and was able to to be seen the same day to confirm diagnosis . This is always the case at Wrenbury and is very reassuring.