1. Data We Collect
We may collect:
- Personal identification details
- Contact information
- Technical and usage data (e.g., IP address, device information, website interactions)
- Information you provide through forms, enquiries, or communications
2. How We Use and Store Your Data
Your data is stored securely and may be used to:
- Deliver and manage our services
- Respond to enquiries
- Maintain and improve our website
- Contact you when necessary
- Meet legal or regulatory obligations
Only authorised personnel have access to your data.
3. Lawful Basis for Processing
We process data under:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate interests
4. Data Retention
We keep personal data only for as long as needed.
Examples include:
- Enquiry data: kept until resolved
- Analytics data: kept for standard analytics periods
- Legal records: kept as required by law
Data is securely deleted or anonymised when no longer needed.
5. Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Limit processing
- Receive data in portable format
- Object to certain processing
- Withdraw consent at any time