
How to Make an Appointment
We run an appointment system to keep your waiting time as short as possible. To request an appointment please complete an eConsult, your request will then be triaged by our clinician and you will be offered advice, support or an appointment based on your clinical need.
For each request made to the practice, patients can expect a response with advice or an appointment within 48 hours.
If you have an urgent problem inbuilt safety mechanisms will flag your form as high priority, these requests will be processed promptly and patients can typically expect a response within 6 hours.
Please make one appointment for each person wishing to be seen. If you require an interpreter please make this clear on your eConsult and state the language that is required so a double appointment can be arranged for you.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Patients who miss three appointments without letting us know may be removed from the practice list.
- Call us on 01204 463636
- or use our Online Service to cancel your appointment.