Prescriptions

Ordering repeat prescriptions

Important:  We have changed the way you order repeat prescriptions online. Once you have registered, you will be able to view, print and order your repeat medications.

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • By Hand – drop your repeat slip in at reception with the required items clearly marked.
  • Via the NHS App – download from your mobile provider
  • Through your local chemist – many chemists will order and deliver your prescription. 
  • CLICK HERE TO SEE INFORMATION ABOUT THE ELECTRONIC PRESCRIPTION SERVICE. Your prescription can be sent directly to the chemist that you nominate.
  • Online – the practice is able to offer access to your medical records and to  order prescriptions and change address – please download the NHS app from your mobile provider. 

We do not take repeat prescription requests over the phone .

Collecting your prescription

Please allow two full working days between requesting and collecting your medication. You will need to allow longer if you are ordering through your pharmacy.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am on 01204 463111
  • contact us via the eConsult link on the opening page.

Medication reviews

Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.

Medication Changes

In line with Greater Manchester ICB policies, the practice work with the Medicines Management Optimisation Team to reduce NHS waste.  Part of this work involves changes to medications, this might simply be a change from capsules to tablets or an alternative brand.   This is ongoing work.

Patients will always be contacted by the Medicines Management Optimisation Team prior to any changes and these changes have been approved by your GP.

Prescription charges

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.90 from 1 May 2024
  • 12-month prepayment certificate (PPC): £114.50
  • 3-month PPC: £32.05

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. 

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.