Should you have any suggestions to improve how the Practice operates or manages its services, please complete a Friends and Family Test feedback form.
Friends & Family Test
Friends & Family Test Feedback
2024
14/07/2024
Time of response: 17:09 FFT Question 1 response: Very good FFT Question 2 response: “Always professional and happy to help” FFT Question 3 response: Consent GRANTED
14/07/2024
Time of response: 17:09 FFT Question 1 response: Very good FFT Question 2 response: “Always professional and happy to help” FFT Question 3 response: Consent GRANTED
13/07/2024
Time of response: 09:35 FFT Question 1 response: Very good FFT Question 2 response: “Everyone I have met at the surgery appear to be so caring and has time for you, even if they haven’t any appointments left with the doctors you get to see a nurse which helps to put your mind at rest. I’ve only been with the practice 11 months but I’m very impressed so much better than my previous doctors who I had been with most of my married life. All in all a great practice” FFT Question 3 response: Consent GRANTED
12/07/2024
Time of response: 08:49 FFT Question 1 response: Very good FFT Question 2 response: “I gave my answer as very good, I want to say excellent service to all staff. I needed an emergency appointment, I received excellent care and was put at ease and was given an appointment the very next day to my relief. Thank you so much.” FFT Question 3 response: Consent GRANTED
10/07/2024
Time of response: 13:16 FFT Question 1 response: Very good FFT Question 2 response: “as always greeted by a smile . on time appointment Great nurse very clean environment” FFT Question 3 response: Consent NOT GRANTED
09/07/2024
Time of response: 16:02 FFT Question 1 response: Very good FFT Question 2 response: “I was able to get an appointment on the day” FFT Question 3 response: Consent GRANTED
