Did you know that since April 2015 you don’t have to wait on the phone to speak to your GP surgery. Just like on line banking ,you can look at your GP records on a computer,a tablet or a smartphone,using a website or a app.
You can choose to book or cancel a appointment with a doctor online when it suits you. Your surgery will choose which appointments can be booked online. Please be aware that all on line booked appointments are face to face with the GP, if you are unable to attend please cancel your appointment or inform the surgery so the appointment can be offered to another patient.
Order repeat prescriptions online. Some patients have found that they save money and time and do not need to make a special trip to their surgery to order a repeat prescription.
Look at part of your GP records online.You can look at your records whenever you want,even from the comfort of your own home.
Online services are free to use and another way of contacting your GP surgery
How to sign up for online services
It is not hard to start using online services.Your surgery will need to check who you are to make sure you only see your record and not someone elses.
- Tell the surgery you want to start using online services.
- Your surgery will give you a short form to fill in and sign to confirm you agree with the information on the form.
- Your surgery will then check you who you say you are.
- Your surgery will then give you a letter with your unique username and password.It will tell you about the website and where you can log in and start using on line services.
NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Online Consultation
Patient Access
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Contact the surgery by phone or in person
- Verify your identity
- Secure a username and password
- Enter Patient Access and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
