Appointments

If you need urgent medical attention when we are closed, please consider one of the above options, if it is a medical emergency please dial 999 However, if you simply need advice or are unsure if your need is urgent, you can always phone NHS 111 on 111.

Practice Nurse Appointments

Where you want an appointment with the practice nurse you should advise the receptionist of the reason (eg, blood pressure check, diabetic review, etc) so that she can allocate the appropriate time for your appointment.

For example, a blood pressure check usually takes 10 minutes, however, an interim diabetic review normally takes 20 minutes whilst a full review can take up to 30 minutes.

If for any reason you are unable to keep your appointment or no longer need it, please let us know as soon as possible so that it can be reallocated.

Please remember that there is always a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place.

The practice has a system for receiving and returning telephone calls from patients. At least one clinician in the practice is available during some part of the working day to respond to requests from patients.

If you ring the surgery and wish to speak to a GP or the practice nurse, the receptionist will take a message and pass this on to the clinician concerned. They may call you back when they are free or alternatively arrange a mutually convenient time for you to re-call the surgery to have a telephone consultation.

In some instances, the clinician may ask you to make an appointment to come into surgery because in their opinion a telephone consultation is inappropriate to deal with your problem

Messages about emergencies are always passed on immediately.

Appointments with the midwife are booked centrally via the community desk on the upper ground floor.

The number for the community desk is 01942 481461.

For more information on our maternity services please click here.

The health visitor, can offer advice on caring for children, special needs, benefits, relationship problems and counselling relating to children aged 0 – 19. 

For older children she may sometimes also direct you towards the nurse linked to your child’s school. 

Child Development checks are also carried out at regular intervals. The practice holds the baby clinic on Tuesday afternoons 12.30 – 2.30pm and childhood vaccinations are administered by our Practice Nurse. 

If you have queries regarding bed wetting, constipation, temper tantrums, etc., you can contact your health visitors to discuss this on 01942 481480. 

Click below for more information on the role of the health visitor and child development.

The Phlebotomy service in Worsley Mesnes Health Centre occurs several days per week. Alternatively patients can attend clinics at Sherwood Drive or Winstanley Health Centre. All are appointments now must be booked centrally in advance by calling 01942 773151.

Alternatively patients can simply attend on a turn up and wait basis at the Thomas Linacre Centre Monday-Friday from 09.00 – 16.30 in Wigan town Centre. 

Patients are requested to telephone before 10.30am if a home visit is required that day.

We would request that, apart from the genuinely housebound, all other patients attend the surgery rather than request a home visit because of the extra time home visiting takes. On average four to five patients can be seen in surgery in the time it takes to do a single house call.

In addition the care that can be offered due to the lack of adequate lighting, examination facilities and equipment means that you may not receive as good a service as the doctor may be able to offer if you came to the surgery.

Please note that the doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.