Mission, Vision & Values

To be a health home where we provide patient-focused care, support and resources to enable our patients to achieve their best health outcome.

At the Mast Health Care Partnership we have chosen 6 values to guide us in our decisions and our actions. These are:

Collaboration:

We achieve more, better and faster by harnessing the strengths of all stakeholders in the system.

Innovation:

We live in an ever-changing world of advancements in technology and healthcare. We will be open to new ideas and new models of care, and we will try new approaches without fear.

Inspiration:

We recognize each other’s strengths and are supportive of each other. We learn together to inspire one another to be our best, and to enable our patients to be their best selves.

Learning:

We reflect on our actions and seek knowledge to improve systems and processes to ensure the best delivery of health care in our area.

Compassion:

The care of local people is at the heart of everything we do.

Excellence:

Our role is to provide safe, quality care. We have high standards and we are a reliable source of current information that can be trusted.

We will bring together GP practices in neighbourhoods so that they can work with others – health and social care services, the voluntary sector, community groups and local people – to make best use of available resources and make sure that everyone gets the right support, in the right place, at the right time.

To help achieve this mission we will focus our work on four key themes: Transformation, Neighbourhoods, Delivery and Effective Organisation.

Transformation:

We will work with local partners to co-design and provide capability and leadership to create a system of care that is designed to create wellness and value. This focuses on creating the means within our neighbourhoods to make the necessary connections between key providers and local people to achieve the vision and mission.

Neighbourhood Support:

We will improve access for local people to the resources they need to lead healthier lives through a strengthened and well-connected network of primary care providers. This is about nurturing leadership within primary care, removing barriers and allowing the best to thrive and the struggling to be supported, so that the whole registered population gets a better deal.

Direct Delivery:

We will deliver high quality primary care services that will provide inspiration, help set common standards, test new approaches to care and support, and provide a safe platform for those practices that need it. This is about making it real and modelling what is possible.

Effective Organisation:

We will build an organisation that is collaborative, effective, responsive, safe, efficient and well led, with a sense of ownership by our wider stakeholders: partners and local people. This is about creating an exciting organisation, that delivers on its goals, and goes about things in the right way.