Kingfisher PCN practices share a vision to support and empower patients and carers wherever possible with an effective range of self-management options. The PCN website is being developed as a patient facing platform with the key intention of presenting an effective range of options and solutions for patients to manage their own needs.
Practices operate a Care Navigation system which will be developed further as the patients’ initial access point within practices. It is recognised that navigating our complex health and care system can be confusing and sometimes daunting. The aim of Care Navigation is to signpost patients to the appropriate place – first time round.
What is a Primary Care Network?
Primary Care Networks were introduced in 2019 as part of the NHS Long Term plan. As the population grows and people live longer, often with more complex needs, GP services have had to adapt to these changing needs.
GP practices are working together with community, mental health, social care, pharmacy, hospital and voluntary services in local areas in groups of practices known as Primary Care Networks.
Take a look at this short animation from NHS England which explains how they work.
Additional Roles Reimbursement Scheme (ARRS)
Primary Care Networks have been given funding to provide additional roles to create bespoke multi-disciplinary teams within their individual network.
PCN’s assess the needs of their local population and, working with local community services, make support available to people where it is most needed.
Find out more on each of the ARRS roles in the video.
Meet Our Team
Clinical Leadership
Kingfisher PCN has strong clinical representation with an elected Lead GP from each member practice representing their practice and forming the core membership of the Kingfisher PCN Board. The Kingfisher PCN Board is the key decision maker in terms of driving meaningful change.
Jonathan Wells
Clinical Director
Rich Burling
Clinical Director
Kingfisher PCN Board membership also includes Practice Managers and PCN Management. The following diagram is a visual interpretation of governance and delivery with monthly PCN Board, weekly PCN Management Team and the Additional Roles Team as the delivery mechanism by which new services are directly delivered.
Dr Rich Burling
GP Board Lead
Maple View
Dr Kerry Walsh
GP Board Lead
St Stephens
Dr Amy Howell
GP Board Lead
The Dow
Dr Jonathan Wells
GP Board Lead
Hillview
Linda Pratt
Finance and Business Manager
Andrea Guest
Kingfisher PCN Director
Additional Roles Team
A key feature of PCNs is the introduction of Additional Roles. The Additional Roles Team will help to build a sustainable future for the PCN. Kingfisher PCN is in the process of recruiting extra specialist clinical staff to provide holistic, patient-centred care.
What will the Kingfisher PCN Additional Roles Team do?
There are 7 National Service specifications that we are expected to deliver:
Structured medication reviews (ensuring all medication remains appropriate and safe).
Enhanced health in care homes (including regular reviews of care home residents).
Anticipatory care (working proactively alongside community teams to offer greater support to those considered at high risk).
Supporting early cancer diagnosis (promoting screening and ensuring early referral and identification of cancer where possible).
Personalised care (shared decision making and encouraging self-management).
Prevention and diagnosis of cardiovascular disease (such as heart attacks and stroke).
Locally agreed actions to tackle inequalities.
For 2024/25, Kingfisher PCN has selected the following roles to join the Additional Roles Team:
Clinical Pharmacists
For the provision of specialist medication and lifestyle advice. Clinical Pharmacists will be able to perform medication reviews and advise of any changes needed to your prescription. They may be involved in monitoring your long-term illness. They will become key members of a multi-professional Care Home Team who will be responsible for the provision of enhanced health in Care Homes. The ambition will be to expand upon this and introduce a multi-professional service for patients within their own homes.
Rachel Durman Clinical Pharmacist Lead
Sahima Ali Clinical Pharmacist
Lisa Clapham Clinical Pharmacist
Sophie Smith Clinical Pharmacist
First Contact Physiotherapists
First Contact Physiotherapists (FCPs) are highly skilled practitioners with specialist knowledge of musculoskeletal (MSK) problems. They will be able to help you with mechanical pain through timely interventions including exercise, lifestyle advice, and pain management.
Jason Siluvaimani First Contact Physiotherapist Lead
Keerthana Muthurajan First Contact Physiotherapist
Irfan Sattar First Contact Physiotherapist
Physician Associates
Physician Associates (PAs) are healthcare professionals who help provide care for patients. Physician Associates always work under the direct supervision of a named GP.
PAs can take a medical history, perform examinations and diagnose patients with a wide range of health problems. While PAs currently do not have prescribing rights, they can prepare prescriptions for GPs to review and issue.
Clare Potter Physician Associate Lead
Erin Fenton Physician Associate
Karolina Syczyk Physician Associate
Henna Zulfiqar Physician Associate
Social Prescribers
Social Prescribers are able to assist with non-medical problems by identifying needs and finding solutions by putting the patient in touch with the most appropriate organisation to help. Social Prescribers have a firm understanding of the range of options and local services available to patients. This may include signposting to community groups or voluntary workers.
Nicola Hinton Social Prescriber
Kayleigh Neade Social Prescriber
Tricia Pridding Social Prescriber
Care Coordinators
Care Coordinators will build and sustain the smooth running of the Additional Roles Team – coordinating calendars and securing access for patients across our 6 practices. Care Coordinators will also have an important role in the introduction of the Care Home Team – coordinating Multidisciplinary Team Meetings (MDTs) for Kingfisher Care Homes.
Norman Davey Care Coordinator
Andre Moreira
Care Coordinator
Joanne Dixon
Care Coordinator
Frailty Team
The Frailty Team are working collaboratively within the community providing comprehensive personalised care to residents of care homes and nursing homes with an aspiration that this will develop into providing this service for residents still living at home. The aim of the service is to move away from traditional reactive models of care to a service providing proactive management plans for residents with complex care needs.
The Frailty Team has been live since November 2021.
Helen Abdullah ACP Lead
Helen Smith ACP
Helen Clay Nurse
Julia Griffiths Care Coordinator
Support Staff
Jamie Farmer Safeguarding Coordinator
Natalie Gilliland Digital Transformation Lead
Sherree Salter Business Support Officer
The Safeguarding Coordinator is a point of contact for the team, offering advice and guidance regarding raised safeguarding concerns for both adults and children. To establish relationships with outside agencies for information sharing purposes, acting in the best interest of patients. To coordinate and manage patient information requests such as, reports for child protection conferences.
The Digital Transformation Lead involves leading digital transformation, a process of adopting or optimizing and implementing new technology to improve the way Kingfisher PCN operates and delivers value to the patients by increasing access to care and also enables staff to work more effectively.
The Business Support Officer serves as a central point of contact for internal and external stakeholders, contributing to efficient communication and facilitating collaboration across the organisation. Their role is vital in promoting productivity and supporting the overall success of the business.
