How to Make an Appointment
To book an appointment online, please click the banner below.
An appointment system is in operation in our surgery, these are 10-minute appointments and there is a limited number per day, which patients can pre-book, you can pre-book an appointment up to 6 weeks in advance.
- Please note one patient per appointment.
- Urgent cases will always be accommodated.
- A responsible adult should always accompany children under 16 years.
- Patients who do not speak English very well should always bring someone with them to translate.
- Patients unable to keep their appointments please could you contact the surgery and cancel as soon as possible, in order for this appointment to be given to another patient.
When the surgery is closed, please ring the surgery telephone number and our answerphone will give you instructions on the out of hours provider. For your records the number is 111 from 18:30 until 08:00.
Essington Medical Centre
Emergency Cases
During the working day in an emergency, please telephone the surgery, the receptionist will take some details and will contact the on-call doctor.
However, if you are suffering chest pains or tightening of the chest please call 999.
Non-urgent advice: Cancel an Appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Call the practice to cancel your appointment:
Use Patient Access to cancel an appointment online.Chaperone
Our Practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend.
On occasions you may prefer a formal chaperone to be present.
Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.
If you wish to have a member of the Practice staff present during your consultation please mention this to our Reception Staff when booking your appointment, or to the doctor at your consultation, and it will be arranged.
Home Visits
Patients who are too ill to travel to the surgery should request home visits.
If patients can get to the surgery with the help they should do so.
We would be grateful if you could telephone the surgery before 10.30am.
Requests are usually vetted so that the doctor can attend cases according to their urgency.
Late For Your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.