Booking an appointment
You can book an appointment with us in a few different ways. Each day we have a limited number of appointments, which are offered on a first-come, first-served basis.
By phone
Call 0115 8965 002 after 8am to book an appointment. Our reception team will ask a few questions about why you need the appointment. This helps make sure you are booked with the right member of the team as quickly as possible.
Online Services
For non-urgent medical or admin queries, you can use our online consultation tool. It’s a quick and easy way to tell us about your symptoms, ask a question, or request advice without needing to phone or visit the surgery. Find out more on our Online Services page or submit a request online: Contact us about your request – Accurx Patient Portal
You can also book appointments online using SystmOnline by using this link: SystmOnline Login.
To get your username and password, you will need to speak to our reception team.
If you need to find your NHS number, follow the link below:
Pharmacy First
With Pharmacy First, you can now get treatment with prescription medication for a range of minor illnesses directly from your pharmacist without the need to visit your GP. Illnesses include:
- impetigo (aged 1 year and over)
- infected insect bites (aged 1 year and over)
- earache (aged 1 to 17 years)
- sore throat (aged 5 years and over)
- sinusitis (aged 12 years and over)
- urinary tract infections (UTIs) (women aged 16 to 64 years)
- shingles (aged 18 years and over)
If they cannot help you themselves, pharmacists will refer you to a GP or other health professional. Find your nearest pharmacy here: Find a pharmacy – NHS.
Urgent appointments
To request an urgent appointment for today or tomorrow, phone us on Call 0115 8965 002 to speak to reception. Please call after 9am if possible. If your appointment is before 9am, please call as soon as you can after 8am.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Cancelling or changing an appointment
If you can’t make it to your appointment, please let us know as soon as you can so someone else can use it. You can cancel by phone or in person.
Call 0115 8965 002 to speak to reception. Please call after 9am if possible. If your appointment is before 9am, please call as soon as you can after 8am.
Patients who miss appointments without cancelling may not be able to book future ones.
Evening and weekend appointments
We offer evening and weekend appointments, either at this practice or another NHS practice nearby, through the Enhanced Access service.
Additional appointments are available:
Monday – Friday from 6.30 pm – 8pm
Saturday from 9am – 5pm
This is not a walk-in service. Speak with reception to book an appointment.
The service is supported by GP+ Nottingham City.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Home visits
If you can’t come to the practice because you are housebound or too sick, you can request a home visit. Call reception before 10:00.
Your doctor will decide if a visit is needed and how urgent it is. You may need to explain your condition.
You may also get a home visit from a nurse or health visitor, depending on your needs.