SystmConnect
You can:
- Submit medical or admin request straight to the practice
- Request appointments
- Ask for sick notes and other letters from your GP
- Access self-help and useful resources from the NHS website
- Find other nearby services
SystmConnect allows patients to access help in a timely manner without having to contact us multiple times and can be quicker than a phone call.
It will also allow the surgery to use resources in the most effective manner by directing patients to the most appropriate clinician, team or services.
If you have a clinical problem, then please complete the SystmConnect form that is best suited to the type of problem you wish to discuss.
Not all forms are available all day, every day. Some will be unavailable outside of normal opening hours or if we have reached capacity for the day.
NHS App
If you are a patient at our practice you can now the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- requesting appointments – is currently not available but is coming soon.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
Get the app
Non-urgent advice: Having Problems?
SystmOnline
Online services allow you to:
- check or cancel appointments
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Click here to complete a request form
- Verify your identity
- Secure a username and password
- Enter SystmOnline and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
SystmOnline
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, online services are just another option.
Other patients have found it is s more convenient and saves them time.
More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices