Telephone Queries and Test Results
Did you know you can order repeat prescriptions, and view your test results on the NHS App?
Otherwise, for any general enquiries, prescriptions enquiries and test results, please call the surgery between 10am and 6pm when our phone lines are less busy.
Pharmacy First
Community pharmacies can offer treatment and when appropriate some prescription medicine, for seven common conditions without patients needing to see a GP, as part of a major transformation in the way the NHS delivers care.
Highly trained pharmacists at more than nine in ten pharmacies can now assess, treat, and when appropriate, provide some prescription medicine for the following without need for a GP appointment.
- earache (for those aged between 1 and 17)
- impetigo
- infected insect bites
- shingles
- sinusitis
- sore throat
- urinary tract infections (UTIs) for women aged 16-64
Available at the heart of local communities, community pharmacy teams have the right clinical training to give people the health advice they need, with no appointment necessary and private consultations available. Community pharmacists will signpost patients to other local services where necessary.
By expanding the services community pharmacies offer, the NHS is aiming to help free up GP appointments and give people more choice in how and where they access care.
Don’t wait for minor health concerns to get worse – think pharmacy first and get seen by your local pharmacy team.
For more information, visit nhs.uk/thinkpharmacyfirst
Out of Hours and Emergencies
When we are closed and your problem cannot wait until we reopen – still ring your GP telephone number and you will be connected to the Out of Hours service. They will offer advice and get you the correct treatment.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
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Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.