Patient Online Access – Keeping Your Online Records Secure
Having access to your records online is a great way to get involved in looking after your health. Your records contain personal information, so it’s important to keep them safe. You should take the same care with your health and social care records as you do if you use online banking.
Here are some tips on how to keep your records safe:
- If your record provider created a password for you as part of your log-in details, you should change it as soon as possible.
- Use a strong and memorable password that is at least 8 characters long.
- Do not write your password down or share it.
- Do not use words in your password which may be easy for others to guess, such as the names of your relatives or pets.
- Always log out of your records when you have finished using them.
- It is best to view your records when you are somewhere private, and on your own computer or mobile device.
- If you print information from your records make sure it is stored securely.
Register to Patients Know Best – Patients Know Best
Did you know you can now request sick note extensions via the Patient Knows Best website, you can register by using the link above or through your NHS App.
NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Online Consult
