Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- using the GP online system – Patchs
- phone us on 01502 712662, Monday to Friday from 8am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
You can request an appointment with a Doctor or Nurse Practitioner by clicking this Patchs link. Once you have logged into your Patchs account, select the “New health problem” OR “Ongoing health problem” form option. Your request will be assessed and assigned to the best person to help you with your concern.
Please ensure you check your emails regularly for our response.
To request a routine appointment in the next 7 days:
- using the GP online system – Patchs
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
- phone us on 01502 712662, Monday to Friday from 8am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm
Routine appointments are usually booked or arranged in advance. You can request an appointment with a Practice Nurse or Health Care Assistant by clicking this Patchs link. Once you have logged into your Patchs account, select “ADMIN” from the list of options and include the reason for your request to ensure we allocate the correct amount of time.
Practice Nurses and Health Care Assistants other a variety of services such as;
And others
Blood pressure checks
Blood tests (These are carried out at our Caxton Villa site)
Cervical screening
Contraceptive pill review
Dressings
NHS Health Checks
Vaccinations including travel
Home Visits
Home visits will be arranged with prior agreement from our team of clinical practitioners.
Home visits are for housebound (physically unable to attend the practice), palliative and some of our more vulnerable patients.
Please request via PATCHS or by calling the surgery on 01502 712662
Out of Hours
Out of hours (commissioned by the ICB) can be contacted by calling 111 or visiting https://111.nhs.uk/ for medical advice after 18:30 and before 08:00 or at weekends.
Cancel Your Appointment.
NHS App
You can use the NHS App to check your symptoms and get instant advice, access your PATCHS account, order repeat prescriptions, view your GP medical record and more.
Please note: Online access is subject to the level of access on your account.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- direct link to your PATCHS account – make a request to your GP and get a reply, cancel appointments, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the NHS App, a simple and secure way to access a range of NHS services on your smartphone, tablet, you can also use the NHS website.
Get the app
Non-urgent advice: Having Problems?
