Prescriptions


Ordering repeat prescriptions

Repeat medication can be ordered when you have 7-10 days left. Medication on repeat prescriptions can be requested in the following ways only.

  1. using the GP online system: Patches
  2. using your NHS account (through the NHS website or in the NHS App)

We do not take repeat prescription requests over the phone or email.

Acute Prescriptions

This is medication that is not on your repeat​ slip.  This may be requested as long as the last issue was within a year of the date requested. This request will be reviewed by our Pharmacists and can take up to 7 days. If your request is urgent please telephone the surgery. 


Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Local Pharmacies

Non-urgent advice: Please Note

If you have seen a hospital specialist and they have recommended a course of treatment, this will not be actioned until your doctor has received a letter from the hospital specialist.

If the hospital specialist deems that you need to start a medication immediately, the specialist will provide you with a prescription at your outpatient appointment.


About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.


Electronic Prescription Service

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

We encourage all patients to register online for this free service.

Alternatively, you can inform reception and your medical record will be updated. You may also go to your preferred pharmacy and let them know you want them to be your nominated pharmacy.


Prescription Fees

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

The current prescription charge is £9.35 per item.

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.