Patients Rights and Responsibilities

Your Rights

  • Respectful, safe, and confidential care
  • Involvement in decisions about your health
  • Access to your medical records
  • Ability to give feedback or complain

Your Responsibilities

  • Treat staff and others with respect
  • Keep or cancel appointments on time
  • Give accurate health information
  • Follow agreed treatment plans
  • Use NHS services responsibly

Rights to disclosure

Your Information & Privacy
  • Your records are confidential and secure.
  • Only staff involved in your care can access them.
  • You can see your records and ask for corrections.
  • You can choose who your information is shared with, where possible.
  • Some sharing may happen legally or for public safety.

Commissioner address and contact details

Commissioner / Contracting Body — Suffolk & North East Essex Integrated Care Board (SNEE ICB)