Changes Coming to Toddington Medical Centre – From 18th February 2025

Dear Patients,

From 18th February 2025, we will be introducing a new ‘total triage’ system for booking all appointments at our practice. This means:

✔️ All appointment requests and queries will be directed through our new online request form.
✔️ A GP will review your request within hours and decide on the most appropriate way to meet your needs.
✔️ Our reception team will assist those without online access by completing the form over the phone or in person.

How to Access the New System

🔹 Visit our website: Toddington Medical Centre – No need to download an app!
🔹 Learn how eConsult works: How to Use eConsult
🔹 Call us, and we can send you a link to access the service.
🔹 If you have problem in accessing this form , visit the surgery, we will either fill in the form for you or send you a link and  help you complete the form in person.

What We Expect from You

✔️ Provide the correct contact number on the form.
✔️ Once triaged, we will try to call you twice—please ensure you’re available.
✔️ If we are unable to reach you after two attempts, a new online form will need to be submitted.

Please note: There are certain conditions for which you do not need to fill in an online consultation form to see a clinician. You can self-refer to your local pharmacy. Click here for the list.

We appreciate your cooperation in making this transition smoother, allowing us to provide quicker access to care and improved patient services.

Thank you for your support,
Toddington Medical Centre