Ordering repeat prescriptions
To order repeat prescriptions online:
- Use your NHS account (through Patient Access, the NHS website, NHS App, These show you your repeat medicine and dosage so you can choose the ones you need.
- Use our online GP system – Patient Access
- Use our online consultation
- Repeat dispensing service via your nominated pharmacy
- Visiting the surgery
Warning advice: Please Note
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out about prescription charges on nhs.uk.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Ordering Prescriptions whilst Abroad
- By law, the NHS ceases to have responsibility for the medical care of patients when they leave the UK. In addition GPs are not required by their terms of service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is abroad.
- The NHS does accept responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months. However, if a person is going to be abroad for more than 3 months, then they are only entitled (at NHS expense) to a sufficient supply of regular medication in order to get to their destination, where they should then find an alternative supply of that medication.
- When a GP provides a prescription, they are responsible for any adverse events that occur as a result of taking the medicine, regardless of where the patient happens to be. So a doctor would be ill-advised to prescribe for a patient who they know will be out of the country.
- GPs are also required to deregister a patient who they know or suspect to be residing outside the UK for three months or more.
- Patients who return to the UK for the purpose of obtaining medication, or who use a local proxy to request prescriptions on their behalf should be refused supply.
- Patients and relatives should not seek medications from their GP for themselves while they are abroad as this constitutes NHS fraud
- For further information on overseas travel please follow the link below:
- Medicines and travel factsheet
