We know how important it is for our patients to access the care they need, when they need it. Many of you have told us that getting this care can be challenging, particularly when phone lines are busy or appointments are quickly filled.

To help address these issues, we’re introducing a new approach called Total Triage — a system that is already being successfully used in many GP practices across the country. The NHS is encouraging all practices to adopt this system.

Join Us: Patient Engagement Meetings

Join us for one of our upcoming patient engagement sessions to find out more, ask questions, and help shape how Total Triage works for all of us:

Ethelbert Road Surgery – Thursday 8th May | 7–8pm

Littlebourne – Ivy Barn – Thursday 15th May | 7–8pm

Bridge Village Hall – Thursday 29th May | 7–8pm

We’re committed to making it easier, safer, and fairer for everyone to access the care they need. Thank you for your continued support. We hope to see you at one of the sessions.