Are you struggling to get an appointment at the surgery?
So far in January, as of 24th January 2025
- 203 appointments have been missed by patients.
- 58 GP appointments and Physician Associate appointments were missed.
- 140 Nurse and Healthcare Assistant appointments were missed.
- 5 appointments with other Healthcare professionals were missed.
This number of missed appointments has a huge impact on the number of appointments that we can offer. If you are unable to attend your appointment, please let us know. We may be able to offer your appointment to someone else in need.
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – SystmConnect
- phone us on 01293 450400, Monday to Friday from 8.30am to 6.00pm
- reply CANCEL to your appointment reminder text message
You do not need to call the surgery to book an appointment, you can now do this online. If you are unable to access the internet please call the reception team or come into the Practice.
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
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Online Services
Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.