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Welcome to our surgery website

If you have any queries regarding the use of our online triage system, please visit our RapidHealth FAQ page.

Our online system is open 24 hours, Monday to Thursday and till 6.30pm on Fridays (except
bank holidays)

Please contact the surgery to inform the practice staff if you have any disability, impairment or sensory loss and require any assistance to book an appointment or make an admin request. Our booking system can be used by all patients aged 16 and over.

Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. In case of a life-threatening emergency, please dial 999.

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About The Groves

The Groves Medical Centre has been a partnership of GPs since 1930.
With up to twelve GPs, five nurses and a large team of support staff, The Groves, New Malden, is one of the leading family medical centres in Surrey and South-West London.

Learn more

Click here to find out more information following our change in CQC rating and where you can direct enquiries