Alert:

Dear Patients

It has been brought to our attention that patients of a practice are being called by an anonymous caller saying that the patient needs to update their contact details. Patients are being told that if they don't update them, they will be struck off the GP list. The calls have been from mobile numbers (example: 07785061402) and if your patients have experienced this activity, they need to be assured that the call is not from the Surgery and patients wouldn't be contacted this way.

Whilst this is not a fraud against the NHS, it could put patients at risk of fraud if they disclose their personal data over the telephone.

For any advice please contact the ICB counter fraud providers (360 Assurance) at pwestwood@nhs.net or 360assurance.counterfraud@nhs.net



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Enhanced Access Appointments are now available across Nine Herefordshire hubs – Station Medical Centre, Ryeland Surgery, Kington Medical Practice, Weobley Surgery, Ledbury Health Partnership, Nunwell Surgery, Ross Community Hospital, Much Birch and Kingstone Surgery.

Appointments are available to see a Nurse or GP.

Hereford:
6.00pm to 9.00pm weekdays
9.00am to 5.00pm Saturday
9.00am – 1.00pm Sundays and Bank Holidays

Leominster:
Alternate Saturday between Kington and Leominster- 9am to 1pm
Alternate Sundays between Kington and Leominster and some Bank Holidays 9.00am – 1.00pm

Ross on Wye: 
6.00pm – 9.00pm Tuesdays
9.00am – 5.00pm Two Saturdays each month
9.00am – 1.00pm Sundays

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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