Making an Appointment
Request an appointment for a new or ongoing health problem
All you have to do is answer a few simple questions and we will get you the help you need. One of our Clinicians will review the information and decide next best steps. This might mean booking an appointment with a Clinician or guiding you to another helpful service. We are here to make sure you get the care you need.
How do I request an appointment?
1- NHS app – Click Services – Contact your GP about a health problem
2- NHS website – Click Services – Contact your GP about a health problem
3- Telephone or call into the surgery and we will complete the request for you
Your answers are sent to your GP who responds as quickly as possible during our opening hours. Initial responses may be via online message or telephone and face- to-face or video consultation appointments will be arranged if needed.
And if you need any help please pop into the surgery and we can help you get set up.
What does this mean for you as a patient?
– You do not need to wait on the telephone lines to have your query answered.
– Patients can send a non medical request through 24 hrs a day.
– You can order a repeat med3 (Sick note) certificate online.
– You can explain your symptoms clearly by adding a description, which will be assessed by a Clinician.
– You will be sign posted to the most appropriate service by a clinician, including same day/future appointments or a more appropriate service.
If you have a medical emergency or a life threatening condition please DO NOT use this system.
Urgent advice: Cancel an Appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Call the practice to cancel your appointment:
01253 623896 option 1 and leave a message
