Policies & Procedures

This section lists some of the most important policies & procedures. It’s not practical to list all the policies on this website so please speak to a member of the team if your require details of our other policies.

Our Website

Visitors to our website are granted permission to access published materials (content) subject to these terms. By using the website, you agree to be bound by the terms of use.

Permitted Use
Whilst content may be accessed, downloaded and used for personal and non-commercial purposes (e.g. private research, study or in-house use); visitors must not reproduce or re-publish any material from this website without permission from the website / copyright owner. 

Images, logos and graphics used on this site are owned by us and/or third parties. These must not be used without obtaining permission from the copyright owner.

You acknowledge that all intellectual property rights relating to this website belong to the surgery and where applicable, third party associates.

Personal Information
When you voluntarily submit identifiable data on this website (this includes submission of feedback form, questionnaires etc.), the information submitted is used solely to respond to your queries and for its intended purpose. We do not share web user information with third parties.

Virus Protection
We make every effort to check and test material for viruses. However, it is recommended that you run an anti-virus program on all materials downloaded from the internet. We cannot accept responsibility for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from this website.

Disclaimer
Every effort is taken to ensure that the information published on this website is accurate and informative.

This website is provided for information only. It is not intended to replace a consultation with an appropriately qualified medical practitioner.  Neither the PCN, nor any of its sub-contractors can accept responsibility for any loss, damage or injury that arises from the use of this website.

Links are provided for information and convenience only. We cannot accept responsibility for the sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.

We make every effort to ensure that this website is available 24 hours a day, 365 days a year. However, we cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

External Websites
The PCN is not responsible for the content or reliability of any linked websites. We accept no liability in respect of the content or for the consequences of following any advice included on such sites. 

Listing should not be taken as an endorsement of any kind.

We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages or change of website address.

The PCN reserves the right to reject or remove links to any website.

Future Amendments
Subsequent changes to these terms will be made available on this website.

We are committed to protecting your privacy. You can access our website without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations.

In general, you can visit our web site without telling us who you are and without revealing any information about yourself. However there may be occasions when you choose to give us personal information, for example, when you choose to contact us or request information from us. We will ask you when we need information that personally identifies you or allows us to contact you.

We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations. We do not collect or use personal data for any purpose other than that indicated below:

– To send you confirmation of requests that you have made to us

– To send you information when you request it

We intend to protect the quality and integrity of your personally identifiable information and we have implemented appropriate technical and organisational measures to do so. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should be aware that we don’t have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites.


Patient Data