About the Patient Participation Group
We are looking for patients who would like to offer support to the practice. The group aims to facilitate and develop communications between the GPs and staff at the Wollaton Park Medical Centre and the Practice Population to build better communication and understanding of needs. Click the links below for more information.
Dear Patient,
Following on from the 2022 Patient Survey, the Practice and Patient Participation Group (PPG) would like to thank the 800+ patients who took the time to provide honest feedback and thoughtful suggestions. Your contribution really does matter and helps shape our Practice to be the very best it can be. You spoken and we listened and acted and to date our achievements have included.
Signposting -Comprehensive training for our reception team, We have a wide range of experienced clinical staff who work together with our GP’s.
Website – It is now significantly easier to navigate and available to a wider audience since different languages were introduced.
Telephony – Investment in a new telephone system with the popular option of a “call back”.
Reception – Revised rotas to match available reception staff to the peaks and troughs of patient demand.
Sick Notes – Extending and existing sick notes can be requested using the website.
We will continue to encourage your ongoing feedback and ensure that all voices are heard and where we are able to make continual improvements to better your health and wellbeing.
You can contact us via nnicb-nn.wollatonpark@nhs.net.
Wollaton Park Medical Centre
Non-urgent advice: Patient Participation Group Members
Vice Chair – Claire Glover (Temporary)
Secretary – Claire Glover – Claire.Glover1@nhs.net
Please note that this email address is not to be used for any other correspondence with the surgery.
Patient Participation Group Sign Up
If you are interested in joining the Patient Participation Group please call the surgery and ask for Claire Glover or complete the form below.